About the Security of Our Service
First of all, we would like to reassure our users and provide information regarding any potential concerns related to the recent PHP vulnerability. Then we will describe in more detail the importance of security and privacy.
Our general approach to security
Security and privacy are of the highest importance to us, so we will continue to do everything in our power to ensure the highest possible level of security and privacy for our users.
When accessing a computer remotely, security and privacy are essential. Whether you are managing your personal devices, supporting someone else, or working remotely, you need to know that your connections and information are protected. At DWService, we take these responsibilities seriously and continue to focus on providing a reliable remote access experience while respecting the privacy of our users.
Privacy matters
We believe that protecting your privacy means being transparent about how information is handled.
DWService stores only the information needed to provide and manage the service, such as account details, agent information, sharing configurations, and access records. According to our Terms and Conditions, data transmitted between users and their remote devices is not stored on our servers.
Access records are retained to help protect users and address potential misuse of the service.
Our goal is to provide remote access without unnecessarily collecting or storing your information.
Transparency through open source
Trust also comes from understanding how software works. This is one of the reasons why we make the source code of the Agent publicly available.
Open source allows developers and interested users to inspect the code, understand its behavior, and even contribute to its improvement. It offers an additional level of transparency and helps users make more informed decisions about the software they install on their devices.
Building a safer remote access experience
At DWService, we believe that remote access should be convenient, accessible, and secure. Protecting your information and respecting your privacy are essential parts of that commitment.
We will continue working to improve our service, strengthen security measures, and provide greater transparency about how DWService operates.
Thank you for being part of the DWService community and for helping us build a more secure remote access experience for everyone.