Categories
Round-up

A look back at the past 6 months

It’s time to have global look at DWService and see how the service has been used by people all over the world those past six months. During that time, many countries all over the world had to set up special measures to favor homeworking, but also homeschooling in order to fight COVID-19.

Historically, DWService has been mainly used by consumers who want to be able to access their remote machines as well as by IT Support teams which rely on the service to provide assistance to their customers. However, as the pandemic changed the face of the world, those usages have evolved. We now see more and more companies choosing DWService to provide their employees with a tool to remotely access their work machines. Also many schools and universities have started to rely on DWService to maintain a level of tuition for the students.

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New features

DWService access resolved after a major issue

Some of you contacted us after experiencing login issues. Please note that our main server encountered a major incident after our host provider was victim of a fire.

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General News

We’ve a opened a new node in Paris, France

We’re happy to announce the opening of a new node based in Paris France. This will contribute boost the overall performances of the DWService infrastructure.

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New features Security

Adding notification transparency for the end-user

When it comes to accessing a remote machine, DWService is not only very flexible but also quite powerful. In fact, we thought it was maybe a bit too much powerful. So we decided to introduce a notification system.

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New features

Web Shell: send terminal commands to Windows 10 and Windows Server

If you have installed agents on some Windows machines, you may now use terminal commands to access them. More specifically, this new feature have been implemented for Windows 10 and Windows Server 2019.

Categories
General News

We have a new node in Belgium !

As DWService continue to grow, we’re opening a new node in the beautiful city of Antwerp, Belgium. This will ensure an overall faster connection on the Old Continent.

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Development General News

Introducing the DWService APIs!

At DWService, we have been quite busy recently. We undertook to work on a set of APIs so that any developers can actually embed the service right within their own custom applications.

Categories
Tip

DWService Tip: how to access a specific  app on a particular machine

Let’s finish 2020 by highlighting a productivity tip. Do you regularly need to access a certain DWService application (screen, files, terminal…)  tight to a specific remote machine? Let’s say you have to manage several computers but among them, one is yours and you often need to download or upload some documents. Here is how to directly access the file app for that particular machine.

Categories
Case Study

DWService : the tool for IT Experts – part 2

Christophe manages an agency which implements and sometimes hosts free software solutions for other companies. He explains how he makes use of DWService in order to assist his customers.

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Security

DWService Security – Part 3 : Activate 2FA

After reviewing the DWService infrastructure and our data retention policy, we continue our focus on security. This time, we encourage you to turn on our 2FA – two-factor authentication – system.